Union Jackpots Casino Responsible Gambling
We take responsible gambling seriously. We want every player to enjoy controlled play in a safe environment, so we provide practical tools, clear guidance and friendly support to help you stay in control. If you ever feel your play is causing harm, please act early and contact our team or a professional service for advice.
Player protection principles
Our approach is built on prevention, early intervention and clear choice. We encourage responsible play, verify age where required, and monitor accounts for patterns that may indicate harm. We respect your choices and will act quickly to support any request to limit access to your account.
Activity-control tools
You can manage how you play using several account controls. Common options include deposit limits, loss limits, session reminders and time-outs. These tools are available in your account settings or on request via our support team. Use them at any time to tailor your account to your needs.
Deposit limits
Set daily, weekly or monthly deposit caps to control how much you add to your account. Limits can be increased or decreased, but increases may be subject to a cooling-off period. If you want help setting or adjusting limits, contact our support team.
Loss limits
Loss limits let you control the total amount you can lose over a set period. This is a useful complement to deposit limits and helps keep play within an affordable range. Loss limits are applied at account level and can be managed in the responsible gambling section.
Time limits and account breaks
Session reminders and time limits help you control how long you play. You can take short breaks or longer account suspensions. Options typically range from 24 hours up to several months, including permanent self-exclusion if you prefer.
Self-exclusion
If you need a complete break, self-exclusion temporarily or permanently blocks your access. You can activate self-exclusion via your account settings or by contacting support. During self-exclusion we will suspend account activity and withhold marketing communications where applicable.
Signs of problematic behaviour
- Spending more than you can afford
- Chasing losses or increasing stake size
- Neglecting work, family or other responsibilities
- Borrowing money to gamble
- Difficulty sticking to pre-set limits
Tips for maintaining control
- Set deposit and loss limits before you play
- Use session reminders and take regular breaks
- Decide a staking plan and stick to it
- Keep gambling separate from bills and essentials
- Talk to someone you trust if you notice worrying changes
Professional help and support organisations
If you need confidential advice, contact a professional support organisation. In the UK, services such as BeGambleAware and GamCare provide free guidance and treatment options. You can also register with national self-exclusion schemes if that is appropriate for you. If you need immediate help with your account, contact our support team and we will assist you promptly.